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Parents » Internet / WiFi / Chromebook Help & Resources

Internet / WiFi / Chromebook Help & Resources

Internet / WiFi / Chromebook  Help & Resources

 

Internet Access 

https://sites.google.com/g.mvusd.net/technologyinnovationassessment/technology/internet-access  

 

If you are looking for low- or no-cost internet access, here are three resources:

  • SBX Youth and Family Services is a local Inland Empire community-based organization working with families to connect affordable home internet and other valuable services such as hotspots.
  • Everyoneon.org is a nonprofit dedicated to creating social and economic opportunity by connecting low-income families to affordable internet service and computers, and delivering digital skills trainings.
  • The California Department of Education has compiled a list of low- and no-cost internet access plans.

 

Did you know you could also check out one of the nearly 100 more mobile hotspots from the city's three libraries? Locations and operating hours of Moreno Valley Public Libraries are available here.

 

Additional resources are attached.

 

Low-cost internet and affordable computers [EveryoneOn]: https://www.everyoneon.org/

 

Chromebook Information / Help: https://bit.ly/3fIXFUT 

 

WiFi Gardens 

The City of Moreno Valley provides free WiFi at many City facilities. Dubbed “WiFi Gardens,” these spots allow users to log on the new network without a password. Click here for a map and list of available locations

 

Technology After Hours (Updated 10/9/20)

The hours for Chromebook assistance and HelpDesk will be 8:30 a.m.-7 p.m. Monday through Thursday. On Friday, we will be open 8:30 a.m.-4:30 p.m. for the HelpDesk and 8:30 a.m.-7 p.m. for Chromebook assistance. As a reminder, the number to the help desk is 951-571-7676.

 

Submit a Photo to Google Classroom from a Smartphone: https://youtu.be/YpOTxdvr8dE

 

Updating Chromebooks & Clearing the History

 

Two measures that have been taken to troubleshoot inaccessibility to synchronous instruction is to clear the history of Chromebooks and update them to the newest version of Google Chrome's Operating System. 

 

Clearing the history of a Chromebook works very similarly to clearing the pages of a cell phone. Having too many pages open on a cell phone affects the processing and functionality of a phone. Similarly, a Chromebook needs to be cleared of its history often. Otherwise, it starts affecting all programs and especially, entry into zoom.

 

Updating the Chromebook is crucial because it will start to cause issues for students. 

 
 

Connection Warning When Accessing District Resources

Connection Not Secure

 

Many of you have recently encountered a warning message while attempting to log into one of our district services. For your safety and the protection of data, we use encryption technologies to ensure your access to your data is secure. As new standards are introduced, older standards are retired and often vendors will slowly begin dropping support for these older standards. An example of this you may have seen while accessing your district Outlook mail. We are working to upgrade our systems to ensure we are on the right track to properly implementing the latest in encryption standards while providing you the best experience possible. Thank you for your understanding and we look forward to providing you a solution as soon as possible. 

 

In the meantime, you can circumvent this notification by selecting the ‘advance’ button’ and then selecting the ‘proceed’ button. This should work on any browser (Chrome, Firefox, MS Edge, etc.). If you would like further information please contact our Technology, Innovation, and Assessment department. 

 

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